Our website is just a tad behind, but please take a look at some of the rave reviews we've received at our previous location.
Some Google reviews of our previous location
Snowy Jersey reviewed 2 months ago
I found Dr. WInnie Feng online and very happy that I trusted my guts to see her! She is very pleasant, patient and very competent with hearing loss problem. She made sure that I am comfortable with my hearing aids before I left and will be happy to tell her on my follow-up visit that the hearing aids she recommended highly exceeded my expectations. Her staff is very friendly and very knowlegeable with insurance claims. Great team!!! She is an excellent doctor and I highly recommend her.
Dr. Winnie Feng is amazing! NYHC is awesome! In the past two years that I have worn hearing aids (I'm in my early 40s and have mild-to-moderate hearing loss in both ears and I have tinnitus) I have seen two audiologists and an audioprosthologist. No one compares to Dr. Winnie Feng. I got an appointment the day I called, and the office administrator was so patient as I rambled on nervously over the phone. She calmly explained what to bring with me. I was greeted by the lovely office administrator, Qing Qing, handed a minimum paperwork to complete, and seen within 10 minutes. (By the way, while I was in with the doctor, she took care of all my healthcare provider cost issues, figured out how much everything would cost and how to submit necessary paperwork so I could get the reimbursement my plan covers! She is truly a gem!) Dr. Feng really listened to my concerns--issues I have been experiencing with my current hearing aids, what I would like in a new pair of hearing aids (saving up in my flex spending program for a backup/new pair), what bothers me about my hearing and troubles in certain environments, etc. She took her time to examine my ears and my current hearing aids and test results (I had my full hearing test at 'another hearing center', which felt like a factory and treated me like a nuisance, and was more concerned with my paying them and getting the deposit and all that for the hearing aids--nothing like the care and attention and empathy you feel with Dr. Winnie Feng). She explained which model would be best for me. She took the time to call the manufacturer to make sure one of my questions was answered completely correctly (she felt sure, but wanted to be completely sure--how unique!), and made custom ear molds since I had been complaining about the fit and feel and feedback with my domes (no other doctor had even suggested this when I complained to them about this, and I had been 'dismissed' from some appointments with some ill-fitting domes and the advice to 'get used to them'). I picked up my hearing aids today and Dr. Feng spent an hour with me making sure I was set up, how to use programs, etc. She called the manufacturer with more questions, programmed the bluetooth and remote. She totally made me feel so comfortable with every aspect of the hearing aids before I left her office! She also gave me the extra domes and batteries I would need and the best part was having the office administrator inform me that she got my insurance to pay what I was entitled to and that amount was reduced from the cost of my hearing aids (she took the whole headache-healthcare aspect out of it for me!). My other doctors were "competent" but did not involve me in the process at all nor did I have the experience I had with Dr. Winnie Feng where she explains everything and is gentle and patient and great to speak with. Dr. Feng and the NYHC has been one of the best overall doctor experiences I have ever had and I am going to hold my other doctors to the "Dr. Winnie Feng standard" from now on!
Dr Winnie at New York Hearing Aids has totally transformed my daily life. I am in my forties now and lost my hearing at just 18months old. I have seen my fair share of Audiologists from all over the world having lived in 15 cities to date I can say with equivocal confidence that Dr Winnie is the most advanced Audiologist I have ever had the pleasure of being a client for. Her technical knowledge is second to none and her warm personality and patience is testimony to her overall sheer professionalism. I have lost count how many different models and makes of hearing aids I have had in my life but the Widex solution is just simply put remarkable. The balancing that Dr Winnie did to suit my hearing loss has literally transformed not only my professional life but also my social life. Keep up the great work and please continue to help others like me :)
I'm a bit younger than most who need aids so I began the process feeling pretty bad. Then I stepped into NYHC's office and began to feel much better. Winnie was amazing. From the moment I stepped in, to the tests, fitting, and finally walking out with hearing aids, I could not have asked for a better, more personal experience.
So kind, sweet, understanding, and sensitive to our needs. Winnie took care of my mother who's had a hearing loss for years and refused to wear a big hearing aid. Winnie helped my mom feel at ease and made sure she was comfortable with them, which is the top of the line, very discreet and hidden inside and behind the ear. Thank you Dr. Winnie for taking care of her! Rachel
Knowledgeable, professional, caring and friendly. Over the past few years, I have been to six audiologists and four of them are hearing aide providers. By far, Dr Winnie is the BEST. I would highly recommend her to anyone wanting an excellent audiologist. I have used the top of the line Siemens and Phonak hearing aids in the past and was not very satisfied with the results. Dr Winnie recommended the Widex and I couldn't be more happier. She took the time and care to adjust the hearing device to meet every environment that I encounter. My insurance company recommended Dr Winnie after my previous bad experiences. I am grateful to have found her and for her services. If you watch TV from across the room and do not want to keep the volume on high, I definitely recommend the TV-Dex for your listening pleasure. The stereo sound comes through loud and clear. The M-Dex pairs very well with the Droid blue tooth, MP3 music and phone conversation is great.
I have been wearing hearing aids for about 12 years and I was having a lot of problems with the last pair I had. The audiologist I was seeing was very unresponsive and since I depend on them for work, I was looking for an alternative. I decided to try out the NYHC - the Mott St office is very convenient for me and they even have Saturday office hours! Dr. Feng was very helpful in suggesting new aids that might work better for me. The service was excellent and timely and everyone including the receptionist is very friendly. When I needed assistance with the fit and the programs in my new aids, Dr. Feng was very prompt in resolving the issues I had. She also adjusted an old pair of hearing aids that I had to use as a backup. I am very satisfied with the service and am happy to have an audiologist that I can count on!
During my search for a new audiologist within the city, as my previous audiologist retired, I came across Dr. Feng's office and was glad I did. Dr. Feng was very knowledgeable with current practices and very sympathetic to my particular hearing needs. I would highly recommend Dr. Feng to anyone who has hearing loss. As a "lifer" with hearing loss, I wanted to make sure I have found an audiologist who takes the time to actually understand my hearing loss and investigate the best way to make it more manageable. The service was friendly from the moment you meet the receptionist to the time Dr. Feng tells you goodbye.
I am so happy and grateful that I found the NYHC! Dr. Feng is an Angel sent from Heaven! She perfectly combines compassion, kindness and love with the utmost professionalism and expertise. She made me feel so comfortable and recommended absolutely fabulous hearing aids, and using them has improved my life dramatically. I wholeheartedly and unconditionally recommend Dr. Feng and the NYHC to everyone.
I highly recommend NYHC based on an excellent experience I had working with audiologist Winnie Feng. I recently visited NYHC with my father (age 76), who has used hearing aids for several years. The hearing aids he was using at the time were not very effective and were particularly problematic in environments with loud background noise. Ms. Feng was able to recommend a pair of affordable hearing aids that perform much more effectively, thereby greatly improving my father's ability to participate in conversations -- and everyday situations in general. I was particularly impressed by the close attention Ms. Feng paid to my father's concerns and her caring and respectful treatment of him. I would recommend her to anyone looking for expert guidance on hearing aids. Finally, I'd just note that the administrative staff I've interacted with at New York Hearing Center have been extremely helpful and responsive. Overall -- a great experience.